Benefits-Communication Campaign Planner
Build and price benefits open enrollment and year-round employee-communication packages including videos, digital postcards, microsites, decision-support tools and text messaging.
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Open Enrollment 2020 Case Study and Trends Report
Results, Industry Benchmarks, and Strategic Takeaways to Improve Your Open Enrollment
In response to the COVID-19 pandemic, HR leaders and benefits brokers turned to digital communication solutions for benefits-enrollment support to meet the needs of dispersed and remote workforces.
The lessons from last year can continue to help us improve OE results.
This report provides an analysis of engagement results and offers best practices to help improve the employee experience for this year’s open enrollment and beyond.
OE Playbook: Solve the Six Most Common Challenges With Open Enrollment
Open enrollment is exhausting. You spend months preparing for it, selecting benefits providers, pulling together plan documentation, and getting everything ready to maximize your enrollment window.
But then you start sending emails and they don’t get read. You have benefits presentations or meetings where people are unengaged. And you find yourself answering the same questions over and over. Employees express frustration with the whole process, and some even miss deadlines.
But why? Why is OE season so frustrating for employer and employee alike?
Through our primary and secondary research, our team uncovered six common culprits. In this new OE playbook, we go over each challenge in detail and share ideas to overcome them and have your best open enrollment ever.
Account Management
Every client is supported by a dedicated team including an account manager, project managers and client success. This approach allows us to gain a deeper understanding of each account and provide better customer service.